How Sargo’s order escrow works
Platform paused. Learn who sends KES, who provides stablecoin and what escrow can and cannot protect.
12 articles
Guidelines for safe conversions on Sargo
Platform paused. For consumers and merchants: choosing and setting offers, pricing, fees, payment checks and dispute deadlines.
What to do when an order goes wrong
Platform paused. Find the next step and records to gather when money is missing, a deadline nears or proof fails.
How cryptographic payment proofs support order disputes
Platform paused. Learn what a merchant’s payment evidence can show and which banking details stay private.
Set up MetaMask for Sargo
Platform paused. Set up MetaMask on your phone, back up your wallet, open Sargo and check connection, network and approval requests.
Set up Rabby Wallet for Sargo
Platform paused. Set up Rabby Wallet on your phone, back it up, find Sargo’s wallet connection and troubleshoot common problems.
Spotting common scams when converting stablecoins
Platform paused. Learn to recognise fake receipts, refund demands and pressure to act before checking a payment.
How to spot and avoid conversion scams
Platform paused. Learn what to check when payment instructions change: the account, payment and requester.
How to avoid fake proof-of-payment scams
Platform paused. Check your own account before confirming receipt; a screenshot or ‘paid’ message is not enough.
Recognising the 'paid, then cancelled' scam
Platform paused. Cancelling an order does not undo KES already sent. Learn what to do next.
Protecting yourself from chargebacks
Platform paused. Learn how a KES payment may be reversed after stablecoin release, and how to respond.
Protecting yourself from email scams
Platform paused. Check unexpected payment and account emails without sharing money or login details.
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